Shipping policy

Shipping Policy

Shipping Overview

At Pelagos, we are committed to getting your gear to you as efficiently as possible. We process and ship orders with care, ensuring your items reach you in top condition.

Shipping Estimates

Your shipping costs and estimated delivery times are calculated and displayed at checkout. Please review these details carefully before finalizing your purchase, as they are based on your specific location and the shipping method selected.

Delivery Times

We aim to have your order delivered to your door within 14 business days.

While we work closely with our shipping partners to ensure timely arrivals, please note that estimated delivery windows are projections. We take pride in our fulfillment process and trust our logistics network to get your order to you promptly.

Order Processing

Once your order is placed, our team works to get it packed and ready for transit as quickly as possible. You will receive a shipping confirmation email with tracking information as soon as your order leaves our facility, allowing you to follow its journey to you.

International Shipping

We ship internationally to ensure our community can access our products worldwide. Please note that customs duties, taxes, or local fees may be applicable depending on your country’s import regulations. These charges are the responsibility of the recipient.

Support

If you have any questions regarding the status of your shipment or if you need assistance with your order, please reach out to us at pelagosshopify@gmail.com
We are here to help ensure you have a great experience with Pelagos.